Shipping & Returns
Shipping Policy
At Shanna Alva Collections, we offer worldwide shipping for all our art and illustration collections, including stationery, products, and prints. Shipping costs vary depending on the destination and the size of the order. We strive to ensure that all orders are shipped within 2-3 business days.
We take great care in packaging our products to ensure they arrive in pristine condition. If you have any special packaging requests, please let us know and we will do our best to accommodate them.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
Return & Exchange Policy
At Shanna Alva Collections, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving it and we will do our best to resolve the issue.
Please note that we do not offer returns or exchanges on personalized or custom orders. If the item you received is damaged or defective, please contact us and we will arrange for a replacement or refund.
If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.